User-Centered Design by IBM
After reading a very interesting article from IBM Design Web site, I thought sharing with you some keypoints about user-centered design (UCD).
For IBM Design, ease of use is an attribute they want their products to have, and UCD is the method they use and advocate for getting ease of use into products.
User-Centered Design offers businesses a number of critical advantages :
- It enables them to develop easy-to-use products
- Satisfy customers
- Decrease expenditures on technical support and training
- Advertise ease-of-use successes
- Ultimately increase market share
Organizations that do not practice user-centered design methods usually show the following signs:
- Dissatisfied customers
- Unproductive users
- Exorbitant training and support costs
- Decreasing or stagnant market share
- Overblown development schedules and costs
source/inspiration : https://www-01.ibm.com/software/ucd/ucd.html
more : http://en.wikipedia.org/wiki/User-centered_design
Tagged as IBM + Categorized as Usability, User-Centered Design
Hi Jean-Francois,
interesting article – especially the original in depth source from IBM.
I spent some time with UCD and think the advantages really outweigh the may be more complex design phase (with all the user integration an such stuff). Therefore we thought about how to make user centered design easier!
The result was a wireframe tool that features severals usability testing methods to support the UCD process and to make user integration so simple that anyone could do it – instead of just talking about how important it is.
I would appreciate when you would give me some feedback concerning the tool and let me know whether such a thing suits your needs … or may be what else you would like to have. HEre the link to the wireframe tool >>>
Looking forward to your response and sending kind regards
Michael